Harman international Sr. Technical Trainer in Northridge, California

Sr. Technical Trainer

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Date: Apr 16, 2018

Location: Northridge, CA, US

Company: HARMAN International

Requisition Id : 108288

Additional Work Location(s) ​​​​​:

Position Summary:

As the Sr. Technical Trainer, you will be responsible for developing and managing a world-class education program to support HARMAN’s Tour Audio & Performing Arts business. In this role, you will develop product specific training modules, create online training content and work with outside pro audio instructors to facilitate a variety of pro audio seminars. You will work closely with HARMAN Application Engineers across the globe to schedule and deploy training across all regions. You will develop and maintain an online global training calendar and work with HAMRAN PR personnel to promote and book regional education events. Being the Sr. Technical Trainer, you will get the chance to deliver trainings at HARMAN facilities as well as train all other HARMAN personnel delivering trainings to customer.

Job Responsibilities:

  • Create product specific training modules – work with the Tour Audio & Performing Arts Solutions manager to develop product specific training modules. This module can include PowerPoint presentations, online content, as well as hands on training with the actual products.

  • Educational Videos – work with HARMAN Marcom personnel to create online educational videos to support a variety of HARMAN products. The video content can be software how-tos, hardware, rigging or in support for a new product release.

  • Train the trainer – responsible for training all HARMAN personal (i.e. Application Engineers) responsible for delivering trainings to customers. Maintain a comprehensive database of training material and deliver content updates to HARMAN instructors.

  • Deliver Trainings – responsible for delivering trainings to customers. Owner of the bi-monthly Tour Audio training at the Northridge Harman Experience Center.

  • Pro Audio Seminars - work with industry personnel to arrange non-HARMAN specific trainings at HARMAN facilities. This can include mixing workshops by well-known FOH engineers, system optimization workshop or rigging trainings.

Basic Qualifications:

  • Must be self-motivated and able to work as part of a remote team.

  • Have excellent communications skills with an ability to “think on your feet” and speak professionally to both internal and external customers

  • Self-sufficiency in design, commissioning, and support of Harman Professional solutions

  • Both Technical and Project management aptitude

  • Able to lift up to 50lbs for setting up of training equipment on the road.

  • Bachelor of Arts in Business, Engineering, Communications, or related field

  • 3-5+ years of experience in performance audio with specific familiarity and experience of Harman Professional solutions

  • 3-5+ years field experience managing performance audio, including modeling, rigging, tuning

  • 3-5+ years relevant experience producing technical instructional content and/or marketing programs

    Preferred Qualifications:

  • Bachelor of Science in Audio Engineering, Mechanical Engineering, Electrical Engineering, or related field

  • AVIXA CTS-D certification

Eligibility Requirements:

  • Willingness to travel 20% of the time

  • Willingness to work in an office in Northridge, CA

  • HARMAN will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN! (www.harman.com)

Nearest Major Market: Los Angeles

Job Segment: Curriculum, Engineer, Electrical, Outside Sales, Audio Engineering, Education, Engineering, Sales

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