Robert Half Technology Help Desk Analyst I in Los Angeles, California

This job is for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. This Help Desk Analyst role is located in the Los Angeles, California area and is a long term temporary-to-fulltime opportunity. Your responsibilities in this role - Identify recurring technical issues and propose solutions to address the root of the problems - Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups - Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally - Independently investigate and implement solutions to technical issues

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 00320-0010399254

Functional Role: Help Desk/Tech Support I

Country: USA

State: CA

City: Los Angeles

Postal Code: 90064

Compensation: $17.10 to $19.80 per hour

Requirements: - Printers experience highly desired - Microsoft Windows XP experience - Proficiency in PC skills - Knowledge of MS Windows 7 in an Active Directory environment - Foundational knowledge in PC desktop/workstations - Critical thinking, problem solving, ability to work independently - Prior experience with IT support ticketing systems - Comprehension of basic networking concepts - Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications FOR IMMEDIATE CONSIDERATION, please send your resumes to Sara Richman at sara.richman@rht.com and/or call her at 213-270-6732 PLEASE NOTE that we get an extremely high volume of calls and emails daily. Applying to this role does not guarantee an immediate response nor submittal to our client. Thanks for your patience and understanding!