Robert Half Office Team Customer Service Representative in Irvine, California
OfficeTeam is currently working with a thriving company in the Irvine area to identify talented Customer Service Representatives. In this role, the Customer Service Representative will be responsible for providing outstanding customer service, dispatching work orders, tracking customer inspections, and maintaining relationships with clients and vendors. Duties of the Customer Service Representative may include, but are not limited to: -Develop positive relationships with assigned account contacts -Provide timely follow up with customers and vendors via telephone and email -Receive and dispatch work orders -Track all open and closed work orders, update status notes in the system, provide reports with schedule dates -Communicate status of all work orders to affiliates and customers -Obtain inspection purchase orders -Review paperwork for completeness and accuracy before invoicing
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 00760-0010392961
Functional Role: Customer Service
Postal Code: 92618
Compensation: $15.00 to $17.00 per hour
Requirements: - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Demonstrated experience performing extensive research to resolve complex customer inquiries - Excellent verbal and written communication skills - Comfort and confidence when interacting with internal and external partners and clients/customers - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Microsoft Outlook experience - Strong customer service and office administrative skills - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Upbeat, positive attitude and an approach to work rooted in professionalism If you thrive in a fast paced environment we want to hear from you! Please email resume to email@example.com