Robert Half Office Team Customer Service Representative in Irvine, California
OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. We have partnered with a technology software company who is in growth mode! Need an outgoing Customer Service Representative to assist organization with customer follow up. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. Key responsibilities - Be a part of business development by by actively cross-selling and referring customers - Give exceptional customer service in a timely fashion - Field and send written business correspondence - Make outbound follow up calls - Entering data into Excel
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 00760-0010398129
Functional Role: Customer Service
Postal Code: 92618
Compensation: $13.00 to $15.00 per hour
Requirements: - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Proficiency with Microsoft Office applications - Strong communication and interpersonal skills (verbal, written, and listening) - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Customer service and office administrative skills - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Upbeat, positive attitude and an approach to work rooted in professionalism - Ability to use multiple computer systems, applications, and utilize search tools to find information - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Ability to interact effectively with internal and external partners and clients/customers - navigating basic office equipment and protocols experience If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Please email resume to email@example.com